Política de reembolso

30-day money-back guarantee. If you are not happy with your Spellbrella, contact us within 30 days of delivery and we will refund you.

Damaged or defective items. Send us a photo or short video within 7 days of delivery and we will send a free replacement or a full refund, your choice.

Returns. For non-defective returns, the product must be unused and in its original packaging. Write to us with your order number and we will send return instructions. Return shipping is paid by the customer.

Refund processing. Refunds are issued to the original payment method within 5-10 business days after approval.

Lost in transit. If your order is marked as lost by the carrier, we will reship it free of charge or refund you in full.

Order cancellations. Orders can be cancelled free of charge within 12 hours of purchase. After that the order is already in processing.

How to reach us. Write to us through our contact page and include your order number.